Available Services

In addition to the range of services listed here, I have many others to offer; please contact me so we can discuss specific solutions for your needs.

Information Products

  • End-user documents (User manuals, Reference manuals, Quick-Start guides, etc.)
  • Programmer/Engineer documents (API documents, SDK documents, etc.)
  • RFP responses
  • Policy and Procedure documents
  • Internal user documentation 
  • Training documents
  • Presentation materials

Services

  • Editing of company documents (Technical, Administrative, or Marketing)
  • Document indexing
  • Documentation gap analysis
  • Conceptual analysis of documents
  • Content Management system construction
  • Website information analysis
  • Information retention / management system analysis and construction
  • Training (including "train the trainer")
  • Document and document set redesign
  • Estimates of possible cost reductions based on document redesign