This page provides an overview of my writing & editing experience and skills.

Author and/or Lead writer for 

• Over two dozen software and hardware user and reference guides
• Multiple installation cards, quick-start books, and other materials 
• Online documentation in various formats 
• WinHelp-based help for several Windows products
• WebHelp-based help for several Windows products
• XHTML-based help for a web-based product 
• HTML-based help for a web-based product 
• Training course for a web-based banking product 
• Multiple API and SDK documents
  
• Corporate training and reference materials, including policy
  and procedure manuals 
• Three web-based training courses 
• A Federal Government (DoS) proposal bid 
• A newsletter column covering project and team management

Designer and/or Author for

• User Interface specifications for a web-based product
  
• A Federal Government (DoHHS) proposal bid
  
• Navigational hyperstructures for over 30 electronic documents
• Corporate product development standards using the Rational
  Unified Process 
• Multiple web sites 
• Assorted marketing pieces

Editor for

• Several software manuals
• Multiple corporate executive letters and presentations
• Multiple marketing and packaging materials
• Major regional writing journal (Poetry editor)

Indexer for

• Over 20 software manuals 
• Multiple (140+) WinHelp systems

Analyst for

• User and audience needs
• Competitive product evaluation
• Storyboarding product interface and use